Cookie policy

The Website uses its own and third party cookies.

Cookie files (hereinafter, “Cookies”) are physical information files that are stored on the User’s computer and associated with the same, and allow information relating to the User’s browsing and use of the website to be gathered and retrieved.

What do cookies do

Cookies are used on the website to (i) help make the User’s browsing on the website faster and smoother and more customised; (ii) help and improve the User’s access to certain content as well as their use of the services that COMPAÑÍA DEL TRANVÍA DE SAN SEBASTIÁN, S.A.U. places at their disposal via the website; and (iii) analyse the User’s activities on the website in order to improve it and adapt it to the User’s needs.

Types of cookies

The Website uses its own cookies (they are sent to the User’s terminal from a terminal or domain managed by COMPAÑÍA DEL TRANVÍA DE SAN SEBASTIÁN, S.A.U., and from which it provides its services) and third party cookies (they are sent to the User’s terminal from a terminal or domain managed by an entity other than COMPAÑÍA DEL TRANVÍA DE SAN SEBASTIÁN, S.A.U.) and include the following types:

  • Technical cookies: Cookies allowing the User to browse the website and use the different options and services offered by COMPAÑÍA DEL TRANVÍA DE SAN SEBASTIÁN, S.A.U. via the Website.
  • Customized cookies: Cookies allowing the User to access the Website and the services offered with certain general predefined characteristics based on a series of user terminal criteria (i.e. language).
  • Analytical cookies: Cookies allowing those in charge of the same to monitor and analyse users’ behaviour on the website in order to measure activity on the same with an aim to making improvements on the website.
  • Advertising cookies: Cookies allowing management of the advertising space included in the website based on criteria such as the content edited or the frequency with which adverts are shown.
  • Behavioural advertising cookies: Cookies enabling the management of advertising space included in the website by developing a specific User profile based on browsing data.

Cookies used on the Website

Below is a list of the Cookies used on the Website:

Own cookies

Type: Permanent
It is used to remember the language selected on the web or desktop.

Type: Permanent
It is used to remember the language selected on the mobile website.

Type: Permanent
It is used to store the user’s favourite stops on the mobile website.

Type: Permanent
For managing user login in private areas and forum.

Third party cookies

Google Analytics

Names: _utma, _utmb, _utmc, _utmz
Type: Permanent.
The purpose of these cookies is to establish a connection with the service whose privacy terms and conditions can be found at

This website uses Google Analytics, a web analysing service provided by Google, Inc., a company from Delaware whose headquarters is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located in your computer to help the website analyse the use users make of the website.  The information generated by the cookie on your use of the website (including its IP address) is transmitted to and stored by Google’s servers in the United States. Google will use this information on our behalf to keep track of your use of the website, compiling reports on website activities and further use of the website and internet-related services. Google is entitled to transmit said information to third parties when required to do so by law, or when said third parties process the information on Google’s behalf. Google will not merge your IP address with any other data from Google. You may refuse the processing of data or information by refusing the use of cookies. This is done by selecting the appropriate settings in your browser. However, it must be said that if you do so you may not be able to use all the services on this website. When you use this website you consent to the processing of information on you by Google in the manner and for the purposes described above. Further information 



Occasionally, YouTube videos place cookies on the user’s computer. The purpose of these cookies is to:

  • Access the user’s preferences in
  • Security: to authenticate users on the network
  • To offer customized services and processes
  • For analysis and advertising purposes.

For further information, consult Google’s cookie types web page>

Names: _gads, _utmb, LeidoCookie, _utmc, _utmz, lv, fbss_102940906524080, PHPSESSID
These cookies allow you to store location as a favourite, to remember the last sites you visited on our website, anonymous analysis and other strictly necessary reasons for the proper working of the site.


Notwithstanding the express consent given by the User on accessing the Website or that which, where applicable, they give on registration in order to access the content and services offered by COMPAÑÍA DEL TRANVÍA DE SAN SEBASTIÁN, S.A.U. through the Website, as well as any other sections of the website including express consent mechanisms (i.e. Particular Terms and conditions), continued use of the Website implies the User’s consent to the installation and use of cookies under the aforementioned terms and conditions.

Similarly, the User is informed that they may revoke the consent given in relation to the use of cookies on the website at any time, and remove the cookies stored in their terminal by adjusting their browser settings.

The website can be accessed without the need to enable the cookie feature. Notwithstanding the aforesaid, the User is warned that if they reject or remove cookies, access to certain content and the use of certain services placed at the User’s disposal through the Website may not be fully functional.

Disabling Cookies

The user is informed that they can restrict, block or remove the use of cookies by selecting the appropriate browser settings.

For further information on configuring your browser:

For further information on cookies: